Oyen Pet Wellness / Preventive Care Plan — Discontinued (October 2024)
What happened to the Oyen Pet Wellness / Preventive Care Plan?
The Oyen Pet Wellness Plan (previously known as the Oyen Preventive Care Plan) was discontinued in October 2024. We stopped accepting new sign-ups at that time, and all existing Wellness/Preventive Care plans have since been completed and fulfilled as of October 2025.
There are no ongoing Wellness plans remaining, and Oyen is not planning to relaunch a wellness or preventive care plan.
Key Details
| Detail | Info |
|---|---|
| Product name | Oyen Pet Wellness Plan (formerly Oyen Preventive Care Plan) |
| Status | Discontinued — no longer available |
| Stop-sell date | October 2024 |
| All plans fulfilled by | October 2025 |
| Relaunching? | No |
What was the Wellness Plan?
The Oyen Pet Wellness Plan covered routine and preventive treatments for cats and dogs, including vaccinations, deworming, deflea treatments, and basic health checkups. It was a separate product from Oyen Pet Insurance, which covers illnesses and accidents.
The Preventive Care Plan was rebranded to the Pet Wellness Plan on 3 October 2023. Both names refer to the same product.
What does Oyen offer now?
Oyen currently offers Oyen Pet Insurance, our conventional pet insurance plan:
| Product | Underwriter | Coverage |
|---|---|---|
| Oyen Pet Insurance (Cat & Dog) | MSIG Insurance (Malaysia) Bhd | Up to RM10,000/year for vet medical, accidents, and illnesses |
These plans cover illnesses and accidents — not preventive/routine care like vaccines, deworming, or health checkups. For the full list of what's excluded, visit our exclusions list.
Oyen Takaful Kucing was previously available as a Shariah-compliant option for cats, but it is being discontinued. Read the full update on Oyen Takaful Kucing's discontinuation.
Frequently Asked Questions
Can I still sign up for the Wellness Plan?
No. The Oyen Pet Wellness Plan was discontinued in October 2024 and is no longer available for new sign-ups.
Can I renew my existing Wellness Plan?
No. All existing Wellness plans have been completed and fulfilled as of October 2025. Renewals are no longer possible.
Does Oyen Pet Insurance cover vaccines, deworming, or health checkups?
No. Vaccines, deworming, deflea, sterilisation, and routine health checkups are considered preventive care and are excluded from Oyen Pet Insurance. These plans only cover illnesses and accidents.
Will Oyen launch a new wellness or preventive care plan?
There are currently no plans to relaunch a wellness or preventive care product.
I have a question about a past Wellness Plan claim or benefit. Who do I contact?
You can reach our support team via WhatsApp or email us at care@oyen.my. We're happy to help with any questions about your past Wellness Plan.